Heather Bryan – Mediator
An accredited Mediator with over 27 years working within the public sector as a senior manager. Having qualified in 2009 with UK Mediation, Heather is an experienced communicator, who can easily build rapport with her clients whilst guiding them through the process of mediation. Her style is one of facilitation and encouragement with the skills to reality test, leading clients to a workable agreement.
Heather has significant experience of managing and leading large teams. She is a qualified practitioner in areas of workforce development, performance management and dispute resolution within the workplace. Using her practice based knowledge of procedures, legislation and policy, Heather has a real understanding of the pressures and issues facing todays workforce.
In 2016, Heather gained accreditation as a Civil and Commercial Mediator and is working with several Legal Practices to further her experience in the areas such as wills and inheritance disputes, housing and boundary issues, contracts and agreements and shareholder disputes. Heather’s experience and background offers a fresh approach and insight into how people can move from deadlock to agreement.
Heather is a registered volunteer Community Mediator with Smile Mediation based in Lancashire www.smilemediation.co.uk and a panel member for Kids delivering SEND Mediation.
She is passionate about working with people, her calm and supportive style offers individuals and businesses alike, a positive approach to dispute resolution.
What others have to say…
‘Heather is analytical and objective in her thinking and remains calm and level headed even in pressured situations. Her manner and approach is always professional.’
‘Heather’s excellent interpersonal skills proved invaluable, especially when undertaking difficult conversations’
‘Excellent communicator, down to earth, logical, approachable, tactful, perceptive’